This Privacy Policy of Jeetbuzz explains how we use and collect your personal information when you use one of our websites. There are certain reasons for that and special terms, so if you want to know more about our Privacy Policy you can read this article!

If you think that our Privacy Policy is not appropriate for you then please do not use our websites and the service we provide. That is because every time you create an account, place bets and make transfers you automatically show your agreement with the Terms and Conditions of our Privacy Policy. Also, you should take into consideration that if you stop using our websites we still have some obligations before the law to keep some of your personal information and data.

Take into account that sometimes we make improvements and changes in our Privacy Policy Terms and Conditions. After these actions, we always post recent information about them and you can always find it on our websites. It is also highly recommended to periodically check new conditions of the Privacy Policy to have the newest information about it.

Who controls and collects your information?

Your personal information is always collected by Jeetbuzz company and other companies which are our affiliates and which we control. Getting your personal information is very important for our company and we always take it seriously. That is because our company acts like a data controller due to all European data protection laws.

Our Data Protection Officer

We also always care about what information about our Privacy Policy you have! We are trying to do our best to protect the personal data of our customers. So, if you have some questions about the Privacy Policy or you want to know more about it you can always contact our Data Protection Officer. He will always help you to solve troubles with the Privacy Policy and answer your questions. To contact him you can write down an email at [email protected].

Your personal information we collect

Here is the list of all the necessary information that we need to collect to protect your data. You can read it to know more about our Privacy Policy.

Personally Identifiable Information

This type of information is collected constantly during a lot of processes. For example, when you create and use your account, place bets, make transactions, and use other services of our websites. This information is very important to us. Thanks to it we can give you access to some features, options, and services on our websites. Here is the list of actions when we collect personally identifiable information:

• When you create an account with Jeetbuzz.
• When you use our websites.
• When you personally enter your information in public areas of the websites.
• When you provide our Customer Support Service Team with your personal information.

There are some points that are included in Personally identifiable information and here they are:

• Username.
• Forename and Surname.
• Email address.
• Residential address.
• Phone number
• Billing address.
• Identification documents.
• Documents that prove your address.
• Transaction history.
• Your preferences about using the website.
• Credit card details and payment information.
• Other information which you provide while using our platforms.

This information is very important for payment processes and to protect people of inappropriate age. If you want to update this personal information you can always contact our Customer Support Service Team. We do not share this personal information with any third-party sources and organizations except those which are stated below.

Telephone Calls

Telephone calls to our Customer Contact Centre are recorded to improve the service quality and to train our specialists. This is crucially important for security purposes and to solve any issues and problems with the service you received.

Social Features of Our Products

This information can be collected when you use some social options and services that we provide. For example, it can be chat rooms. This information can be recorded or stored and also we can process it.

Non-personally Identifiable Information and Traffic Analysis

Our company always trying to improve the quality of our service and to make our websites and products as comfortable for customers as possible. That is why we collect the special type of information that helps us to improve our features and service. This information tells us how you use the website. Our data servers collect this information and create special and unique data logs. After that, we can analyze it and improve the quality of our service. 

This information is not personally identifiable and includes points such as IP address, time and date of access, used language, type of browser, visited pages, and crash reports. All these points will help us to improve our websites and to make our customers feel more comfortable.

Cookies

Our websites also use cookie files! They are vitally important to improve efficiency and to make your time on our platforms more comfortable. If you want to know more about cookie files you can find the information in our Cookie Policy!

How and why we use your personal information

There are several reasons why we collect your information. All these points help us to do our work properly and to make our service better for you! Here they are.

• To provide you with suitable and requested products and services.
• To fulfill our obligations before the law.
• To monitor the performance of our websites and to improve them.
• To provide you with suitable marketing information.

Your rights over your personal information may vary from category to category according to which category and lawful basis this fall into. The next section will provide you with more information about each category, the rights it gives you, and how to use them. These rights are in bold following each category.

Providing our products and services

We use your personal information to give you the opportunity to use our services. For example, to register your account, place bets using an online sportsbook, play at an online casino, and others. We also use your personal information to provide you with Customer Service assistance.

To provide our products and services, we share your information with our affiliate organizations and websites. If you want to know more you can find the information in the Sharing Information section.

This category covers the main activities required to provide you with the services you use or have signed up for. If you do not want our company to use your information in this way then you should stop using our services and close your account.

Our company will also use your identification document and proof of address to check your details in order to protect our users from cheating and scamming, to protect people of an inappropriate age, and also to promote Responsible Gambling!

We also can proceed with a security review at any time to ensure the registration data provided by you and to verify your use of the services. We also can do it to check your financial transactions for potential breaches of our Terms and Conditions and the law. Security reviews may include but are not limited to ordering a credit report or otherwise verifying the information you provide to third-party databases.

To monitor our website performance

As stated above, our websites use cookie files and traffic analysis to improve the quality and performance of our websites and services. We have a legitimate interest in doing these activities and we want to make you sure that we will minimize any impact on your privacy.

You also have the ‘right to object’ to activities carried out for our interest if you believe your privacy rights outweigh our legal business interests. However, these activities are crucial and vital to our business. So that if you want to object further than managing your cookie files this may mean that you will need to close your account.

Marketing

Our company also gives some of our customers promotions and special offers. We do not send them this information against their will. So If you have given us your permission to do so, we will send you offers and promotions via email, SMS, or online. Our company also respects your privacy so we do not share your information with third parties for them to use for their own marketing.

If you have given permission to send you special promotions and offers and you do not want us to continue you can always change your marketing preferences or deny your approval!

Your rights

As mentioned before every customer has his own privacy rights which we respect. The following points will explain to you what privacy rights you have!

Your rights to rectification

If you believe the personal information we hold on to you needs to be corrected you have the right for this to be rectified. Some information can be updated via the “My Account” section. But to update some points you will have to contact us via [email protected]!

Your right to request a copy of your personal information

If you want to have a copy of the personal information we hold about you, then you should request it using live chat or by writing down an email to [email protected] and we will provide you with a form to complete. The form is not necessary but it helps us to provide you with the information you are looking for as fast as possible. 

To ensure the security of your personal information, we will ask you to prove your identity. And once we have received it we will provide you with a copy within a month. If your request is unusual or complicated and it will possibly take longer than a month, then we will let you know as soon as we can and tell you how long we think it will take. Take into consideration that complicated requests may also charge an administration cost.

Your right of erasure

You can request us to delete your personal information if there is no weighty reasonы to continue the processing. This right only applies in certain circumstances. You should also take into consideration that it is not a guaranteed or absolute right.

The right to erasure does not apply if the processing is necessary for special reasons. And here they are: to exercise the right of freedom of expression and information; to fulfill a legal obligation; to complete a special task carried out in the public interest or in the exercise of official authority; for archiving purposes in the public interest, scientific research, historical research or statistical purposes where deleting the information is likely to make impossible or seriously complicate the achievement of that processing; or for the establishment, exercise or defense of legal obligations.

Sharing your personal information

As was written before our company also may share your information with third-party sources. But you should not worry about it, this sharing is completely legal and reasonable. Here are the points why we can share your personal information.

• Our company has special legal obligations and to fulfill these obligations we sometimes have to share your personal data.
• In order to complete or apply the terms of any agreements.
• To help us in providing you with the products and services you request, including third-party software providers.
• If, in our sole decision, you are found to have cheated or attempted to scum us, or other users of the service in any way including game manipulations or payment frauds.
• For the purpose of research on the prevention of gambling addiction. In this case, your personal data will be made anonymous.
• To protect the rights, property, or safety of us, our customers, or others.
• Where we have received your permission for us to share your information.

The personal information our customers give us may be stored and processed in any country where we have our affiliate companies. Take into consideration that by using our services you automatically give us permission to do so. You also should not worry about your personal data because we do everything to treat it securely outside the EEA. We take special steps to do it including the following.

• Binding corporate rules.
• Model contracts.
• US/EU privacy shield.

Security

We understand the importance of security and the techniques needed to secure information. We store all the Personal Information we receive from you in an encrypted and password-protected database. We also use modern security techniques including special firewall software to protect databases. (Our Services support SSL Version 3 with 128-bit encryption). We also take all possible measures to ensure our affiliate companies employ modern and reliable security measures.

Storage

We keep personal information for as long as it is required due to our legal or business purposes. In choosing data-keeping periods, Jeetbuzz takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need your personal information, we securely delete or destroy it.

Third-Party Practices

We cannot protect any information that you provide to a third-party online site that links to the services or any information collected by any third-party administering our affiliate program or any other program. That is because these third-party online sites are owned and operated independently of us. Any information collected by these websites is governed by the privacy policy of these websites.

You also should take into account that our website may contain links to other websites, which are outside our control and are not covered by the Privacy Policy of Jeetbzz. If you enter other websites using those links, the operators of these sites may collect information from you which will be used by them under their Privacy Policy, which may be different from ours. We are not responsible for the operators of these websites. Only they shall be responsible for their functionality or possible errors on the linked sites.

Analytics

As we mentioned before we also use your personal information for analyses. To make them we usually use Google Analytics. Google Analytics is a web analysis service provided by Google Inc. Google utilizes the Data collected to track and examine the use of the Jeetbuzz website, prepare reports on its activities and share them with other Google services.

Take into consideration that Google also may use the Data collected to personalize the ads of its own advertising network. The collected data are usually Cookie Files and Usage Data.

Disclaimer

Our services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without obligations of any kind. We are not responsible for events beyond our direct control. Due to the complex and changing nature of our technology and business, we cannot guarantee, and we do not claim that our work with personal information will be performed without any errors regarding the privacy of your Personal Information. We also will not be responsible for any indirect, accidental, consequential, or penalty damages relating to the use of Personal Information.

Changes in our Privacy Policy

As we said before our company also may update this policy from time to time. So it is recommended to check it sometimes. If any serious changes are made to this Privacy Policy we will inform you in advance by email, notification on the Website, or other communications channels. We will present the changes to you in advance, giving an amount of time for you to consider and understand the changes before they become effective.

We will not make serious changes to the Privacy Policy without your express permission. If you decided to accept the changes to the Privacy Policy, or otherwise do not accept the changes within the given time, we may not be able to continue to provide you with some or all products and services.